Stop guessing what's broken
Customers report issues themselves. You see what's wrong before you drive over. Track which machines fail repeatedly. Make better decisions about repairs.
Most machines don't fail once
They fail repeatedly. You should know which ones.
Without a system
- —You find out something's broken when customers call
- —You drive there without knowing what to bring
- —No idea if it's the third time or the tenth
- —Same repairs over and over on the same units
With LintOps
- —Text message tells you what's wrong
- —Photo from the customer shows the issue
- —Full repair history for each machine
- —Clear pattern when it's time to replace
How it works
Put QR codes on machines. Get better information.
Customers report issues themselves
They scan the QR code or text the machine ID. Describe what's wrong. Upload a photo if it helps. You get a text with everything.
If it's urgent, they can mark it that way. You'll know.
Text a machine ID, get a link
Some customers can't scan QR codes. They text "WASHER-01" to your number. The system sends back a link. Same reporting flow.
One less barrier. More reports mean better visibility.
Track from report to fix
Every issue has a timeline. Reported, acknowledged, dispatched, resolved. Customers can check status themselves.
You'll know exactly when something was fixed and by whom.
See which machines are problems
If the same washer keeps breaking, you should know. LintOps tracks every repair, every part, every cost. You'll see the pattern.
Eventually you'll have enough data to make the call: fix it again or replace it.
If you need it: one-click refund approval through Cash App. Optional, not the point.
Straightforward pricing
Flat monthly rate. Cancel anytime.
Starter
Single location
- Up to 50 machines
- QR and SMS issue reporting
- Photo uploads
- Issue tracking
- Maintenance logs
Professional
Multiple locations
- Up to 200 machines
- Everything in Starter
- Multi-location dashboard
- Cross-location analytics
- Priority support
Enterprise
Large operations
- Unlimited machines
- Everything in Professional
- Custom integrations
- Dedicated support
- Service-level agreement
14-day trial. No credit card required. No contract.
Try it for two weeks
No credit card. No setup calls. Just put QR codes on your machines and see what happens.
Questions? hello@lintops.com